![Help!!! Why can't I find a serial number anywhere on this. I have 5 of the same. None of them will connect with the base either. : r/Hue Help!!! Why can't I find a serial number anywhere on this. I have 5 of the same. None of them will connect with the base either. : r/Hue](https://preview.redd.it/qsa27xpdxk051.jpg?width=640&crop=smart&auto=webp&s=3d891bdc46b637d81030b1b693a931985a36e326)
Help!!! Why can't I find a serial number anywhere on this. I have 5 of the same. None of them will connect with the base either. : r/Hue
![Philips Hue on Twitter: "@betlem All our generations of Lightstrips have this box, it is used for control and communication with the system. Are you sure it is a Hue lightstrip? Could Philips Hue on Twitter: "@betlem All our generations of Lightstrips have this box, it is used for control and communication with the system. Are you sure it is a Hue lightstrip? Could](https://pbs.twimg.com/media/ERYQ0enXYAEDV_e.jpg)
Philips Hue on Twitter: "@betlem All our generations of Lightstrips have this box, it is used for control and communication with the system. Are you sure it is a Hue lightstrip? Could
![Philips Hue starter kits make for a worthy, but expensive entry into smart lighting | CNN Underscored Philips Hue starter kits make for a worthy, but expensive entry into smart lighting | CNN Underscored](https://media.cnn.com/api/v1/images/stellar/prod/220303143904-4-philips-hue-starter-kit-review-cnn-underscored.jpg?q=h_3024,w_4032,x_0,y_0)
Philips Hue starter kits make for a worthy, but expensive entry into smart lighting | CNN Underscored
![Philips Hue Filament 40-Watt EQ ST19 Tunable White Dimmable Smart LED Light Bulb in the General Purpose LED Light Bulbs department at Lowes.com Philips Hue Filament 40-Watt EQ ST19 Tunable White Dimmable Smart LED Light Bulb in the General Purpose LED Light Bulbs department at Lowes.com](https://mobileimages.lowes.com/productimages/bcefe053-677c-4c89-b510-3156d3b4242f/44395249.jpg?size=pdhism)
Philips Hue Filament 40-Watt EQ ST19 Tunable White Dimmable Smart LED Light Bulb in the General Purpose LED Light Bulbs department at Lowes.com
![Philips Hue White A19 LED 40W Equivalent Dimmable Wireless Edison Smart Light Bulb with Bluetooth 551770 Philips Hue White A19 LED 40W Equivalent Dimmable Wireless Edison Smart Light Bulb with Bluetooth 551770](https://images.thdstatic.com/productImages/11b6317f-ebf9-40d6-8cf5-46b9c82a7b49/svn/philips-hue-edison-bulbs-551770-64_600.jpg)
Philips Hue White A19 LED 40W Equivalent Dimmable Wireless Edison Smart Light Bulb with Bluetooth 551770
![Philips Hue on Twitter: "@twistieman Hi there Tristan, we are sorry to hear that! Have you tried using the power supply and lightstrip in another socket? Could you send us a picture Philips Hue on Twitter: "@twistieman Hi there Tristan, we are sorry to hear that! Have you tried using the power supply and lightstrip in another socket? Could you send us a picture](https://pbs.twimg.com/media/DudH3XBUUAA_un4.jpg)
Philips Hue on Twitter: "@twistieman Hi there Tristan, we are sorry to hear that! Have you tried using the power supply and lightstrip in another socket? Could you send us a picture
![Philips Hue 75-Watt EQ A19 Soft White Dimmable Smart LED Light Bulb (2-Pack) in the General Purpose LED Light Bulbs department at Lowes.com Philips Hue 75-Watt EQ A19 Soft White Dimmable Smart LED Light Bulb (2-Pack) in the General Purpose LED Light Bulbs department at Lowes.com](https://mobileimages.lowes.com/productimages/57273b85-bee9-474b-9675-696319634c63/44395237.jpg?size=pdhism)
Philips Hue 75-Watt EQ A19 Soft White Dimmable Smart LED Light Bulb (2-Pack) in the General Purpose LED Light Bulbs department at Lowes.com
Philips Hue on Twitter: "@betlem All our generations of Lightstrips have this box, it is used for control and communication with the system. Are you sure it is a Hue lightstrip? Could
![Philips Hue White & Color Ambiance A19 Bluetooth LED Smart Bulbs (3-Pack) Multicolor 562785 - Best Buy Philips Hue White & Color Ambiance A19 Bluetooth LED Smart Bulbs (3-Pack) Multicolor 562785 - Best Buy](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6432/6432028_sd.jpg)
Philips Hue White & Color Ambiance A19 Bluetooth LED Smart Bulbs (3-Pack) Multicolor 562785 - Best Buy
![Philips Hue 75-Watt EQ A19 Tunable White Dimmable Smart LED Light Bulb in the General Purpose LED Light Bulbs department at Lowes.com Philips Hue 75-Watt EQ A19 Tunable White Dimmable Smart LED Light Bulb in the General Purpose LED Light Bulbs department at Lowes.com](https://mobileimages.lowes.com/productimages/0fb89865-323f-4395-a81a-a21f943b6056/44395261.jpg?size=pdhism)